Legal

Looking for legal information? You are in the right place.

Last updated: 6 July 2026 · Operated by tringHR, Mumbai, Maharashtra, India · crew@tringhr.com

Pricing notice. All prices quoted on this website, in any tringHR agreement, order form or proposal are in INR and exclusive of GST unless stated otherwise. Migration assistance may incur an additional cost, quoted case by case. *Prices are subject to change without prior notice.

1. Customer Terms (Subscription & Evaluation) ↑

Last updated: 6 July 2026

These terms govern use of the tringHR platform by a business customer (the “Customer”), including paid use and free evaluation or demo use. By submitting a demo request, signing an Order Form, or using the platform, the Customer accepts these terms.

1. Definitions

“Platform” means the tringHR HR management platform, covering hiring and AI screening, people and lifecycle records, time and attendance, leave, payroll preparation, expenses, workplace operations, and the employee self-service app. “Candidate” means a person whose CV, voice screen, or evaluation is processed through the Platform. “Employee” means a worker of the Customer whose HR records are processed through the Platform. “Customer Data” means data the Customer or its users submit, including Candidate and Employee personal data. “Demo Material” means any job description, CV, or other material a prospect provides for an evaluation or demo. “Order Form” means the ordering document specifying plan, fees, and term.

2. Access

We grant the Customer a non-exclusive, non-transferable right to use the Platform for its internal hiring, HR, and workforce-management purposes during the subscription or evaluation period.

3. Fees and taxes

Paid fees are stated in the Order Form in INR and are exclusive of GST, charged at the applicable rate. Evaluation and demo use is provided free of charge and on the terms in clause 4.

4. Customer responsibilities (including Demo Material)

The Customer is responsible for the accuracy of Customer Data and for its users’ compliance with the Acceptable Use Policy. The Customer decides which Candidates to screen and which Employees to manage, and on what basis, and is the Data Fiduciary for both Candidate and Employee data. Where the Customer or a prospect provides Demo Material:

• it is provided at the provider’s own request and on their own behalf;
• the provider confirms it has the right and all necessary consents to share that material, including any Candidate’s personal information;
• the provider remains responsible for those Candidates and for how it uses the Platform’s output;
• demos are evaluation-only and provided on an “as is” basis.

The Customer is responsible for giving Candidates the notices and obtaining the consents required under the DPDP Act, 2023, including for AI screening, recording, and transcription, and for giving Employees the notices and consents required for HR processing, including biometric attendance capture, face and geo-location verification, and device- or kiosk-based punching. For demos, we ask providers to use synthetic or redacted CVs wherever possible, and we automatically delete Demo Material within 30 days.

5. Candidate consent and notices

The Platform captures Candidate consent in-product before any voice screen, and discloses to the Candidate that the screen is AI-conducted and recorded, and that the recording is used to evaluate the content of their answers, not to identify them by voice. The Customer remains responsible for the lawful basis of the screening itself.

6. Data protection

Our processing of Candidate data on the Customer’s behalf is governed by the Data Processing Addendum, incorporated by reference.

7. Confidentiality

Each party will protect the other’s confidential information using reasonable care and use it only to perform under these terms.

8. Intellectual property

We retain all rights in the Platform and in the models and evaluation logic. The Customer retains all rights in Customer Data.

9. Service basis and scope limits

We aim to provide the Platform with reasonable skill and care. The Platform is assistive: it surfaces evidence, scores, and recommendations, and does not make hiring decisions. The following limits define the service:

• Payroll preparation only. The Platform produces a verified payable-days and loss-of-pay register for export to the Customer’s payroll software or chartered accountant. It does not compute statutory deductions (PF, ESI, TDS) or net pay, does not store salary structures or bank-account details, and does not disburse or move any money.
• Attendance and biometrics. Where the Customer enables face or geo-location verification, or connects a biometric device or kiosk, the Customer is responsible for the lawful basis and employee notices. The Platform stores verification templates, not photographs, uses them only for attendance, and does not use Aadhaar.
• Expenses. The Platform records expense claims and marks settlement as a record only; it does not move or disburse money.
• Performance. Performance-management features are on the roadmap and are not part of the current service.

10. Disclaimers

To the extent permitted by law, the Platform is provided “as is.” Where a prospect or Customer provides Demo Material, it does so at its own risk and remains responsible for the personal information in it. tringHR is not liable for claims arising from supplied material or from the Customer’s use of the Platform’s output, including hiring decisions, which remain the Customer’s responsibility.

11. Limitation of liability

To the extent permitted by law, neither party is liable for indirect or consequential loss. tringHR’s total aggregate liability is capped at the fees paid for the Service in the 12 months before the claim. This cap does not apply to liability for a personal data breach, breach of confidentiality, or infringement of the other party’s intellectual property.

12. Suspension and termination

We may suspend access for non-payment, material breach, or misuse after notice. Either party may terminate for uncured material breach within 30 days.

13. Governing law and jurisdiction

These terms are governed by the laws of India. The courts of Mumbai have exclusive jurisdiction.

14. Data on exit and retention

On termination, the Customer may export Customer Data for 30 days, after which we delete or anonymise it, subject to legal retention. Default retention during use is roughly 12 months and is configurable.

15. Notices

Legal notices go to crew@tringhr.com and to the Customer’s registered contact.

2. Website Terms of Use ↑

Last updated: 18 June 2026

These terms apply to visitors of tringhr.com and are separate from the Customer Terms.

• The website and its content are owned by tringHR and protected under the Copyright Act, 1957 and the Trade Marks Act, 1999.
• You may view and print content for personal, non-commercial use only. No scraping, republishing, or derivative works without written permission.
• You will not use the site for unlawful content, IP infringement, or unauthorised access, consistent with the Information Technology Act, 2000 and the IT Rules, 2021.
• Demo requests are governed by clause 4 of the Customer Terms. By submitting Demo Material you make the confirmations in that clause.
• Links to third-party sites are provided for convenience; we are not responsible for their content.
• Content is provided without warranty to the extent permitted by law.
• Governed by the laws of India, jurisdiction at Mumbai.

3. Privacy Policy (DPDP Act, 2023) ↑

Last updated: 6 July 2026

This policy explains how tringHR handles personal data through tringhr.com and the tringHR HR platform. We follow the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025, the Information Technology Act, 2000, and the SPDI Rules, 2011.

Our two roles

• For Candidate data processed through the Platform, the Customer is the Data Fiduciary and tringHR acts as a Data Processor on the Customer’s instructions.
• For Employee data processed through the HRMS on the Customer’s behalf — people and lifecycle records, attendance and biometrics, leave, payroll-preparation inputs, expenses, documents, and workplace operations — the Customer is the Data Fiduciary and tringHR acts as a Data Processor on the Customer’s instructions.
• For Customer-user, website-visitor, and usage data, tringHR is the Data Fiduciary.

Data we process

• Customer-user data: name, work email, role, organisation, SSO profile and authentication identifiers from Google or Microsoft sign-in. tringHR is Data Fiduciary.
• Candidate identity and contact: name, phone, email. tringHR is Data Processor.
• CV content: full CV text, which may include sensitive information the Candidate chose to include. tringHR is Data Processor.
• Voice-screen data: audio recording and transcript of the screen. tringHR is Data Processor.
• AI evaluation data: scores, strength and risk flags, notes, summaries. tringHR is Data Processor.
• Scheduling and consent records: bookings, consent timestamps, communication logs. tringHR is Data Processor.
• Employee identity and employment records: name, contact, job, department, branch or location, lifecycle events (promotion, transfer, exit), and uploaded documents. tringHR is Data Processor.
• Attendance and biometric data: punch records and, where the Customer enables them, face-verification templates, geo-location selfies, and events from connected devices or kiosks (for example ZKTeco or eSSL terminals). We store templates, not photographs, and do not use Aadhaar. tringHR is Data Processor.
• Leave and holiday records: balances, requests, approvals. tringHR is Data Processor.
• Payroll-preparation inputs: payable days and loss-of-pay per employee. This does not include salary, statutory deductions, tax, or bank-account details. tringHR is Data Processor.
• Expense records: claims, amounts, receipts, and settlement status as a record only. tringHR is Data Processor.
• Workplace-operations data: helpdesk tickets, announcements and acknowledgments, training and asset records, and any complaints, warnings, or awards. tringHR is Data Processor.
• Employee self-service activity: actions an employee takes in the ESS app. tringHR is Data Processor.
• Usage and technical data: logs, device and browser information, and limited diagnostic data, and — with your consent on our website, and where enabled in the app for signed-in staff — analytics and hardened session-replay data collected via PostHog (all inputs masked; demo and contact forms blocked from recording). tringHR is Data Fiduciary.

Voice data

We record the screen and convert it to text (speech-to-text) to evaluate the content of a Candidate’s answers. We do not create or use voiceprints, and we do not use voice characteristics to identify or authenticate anyone. Because the audio is processed for what is said and not as a biometric identifier, we do not treat it as biometric information. We minimise retention of raw audio in favour of the transcript.

Biometric and attendance data

Where the Customer enables biometric or location-based attendance, we process it strictly on the Customer’s instructions and with consent-first controls. Face capture is converted to a mathematical template used only to match a punch; we do not store the underlying photograph, and templates are not shared or reused for any other purpose. Geo-location selfies confirm that a field punch happened at an approved place and time. Where the Customer connects a biometric device or shared kiosk (for example ZKTeco or eSSL terminals), we process the punch events it produces. We do not use Aadhaar for attendance. Biometric templates are deleted when an employee exits or when the Customer disables the feature, subject to legal retention.

Payroll preparation data

tringHR prepares payroll inputs; it does not run payroll. We compute a verified payable-days and loss-of-pay register from attendance and leave, for the Customer to export to its own payroll software or chartered accountant. We do not calculate statutory deductions (PF, ESI, TDS) or net pay, we do not store salary structures, variable pay, or bank-account details, and we do not disburse or move money. Employees can view their own days statement in self-service.

AI screening

Scores and summaries are assistive. A human recruiter reviews them and makes every decision. The Platform does not automatically reject or advance Candidates. See Responsible AI.

Single sign-on

When you sign in with Google or Microsoft, we receive basic profile data (name, email, and authentication identifiers) solely to authenticate you and provide the service. We do not use this data for advertising or to train models, and our use complies with the Google API Services User Data Policy, including its limited-use requirements, and the equivalent Microsoft terms.

How we use information

We use personal data to:

• provide and operate the Platform, scanning CVs, running voice screens, generating evaluations, and presenting review workspaces;
• authenticate users and secure accounts;
• communicate with Customers about the service, support, and important notices;
• maintain, troubleshoot, and improve the service;
• comply with legal obligations and enforce our terms.

Purpose and lawful basis

As Data Fiduciary, we process visitor and account data based on consent or for legitimate uses permitted under the DPDP Act, to respond to enquiries, provide and improve the service, and meet legal obligations. As Data Processor, we process Candidate data only on the Customer’s documented instructions.

Demos and evaluations

Where a prospect provides Demo Material, including a Candidate’s CV, we process it only to run the requested demo, on the prospect’s instructions. We encourage prospects to use synthetic or redacted CVs, and we automatically delete Demo Material within 30 days of the demo or earlier on request. The prospect is responsible for having the right and consents to share that material (Customer Terms cl. 4).

Your rights as a Data Principal

You may request access, correction, completion, updating, and erasure, withdraw consent, nominate another person to exercise your rights, and raise a grievance. You can withdraw consent at any time, as easily as you gave it; withdrawal does not affect processing already carried out on a lawful basis. You also have the right to complain to the Data Protection Board of India. Where tringHR processes your data on a Customer’s behalf, we will refer your request to that Customer. Contact us at crew@tringhr.com (see Grievance Redressal).

Sharing

We share data with vetted service providers (see Service Providers) under contract, and with authorities where required by law. We do not sell personal data.

Retention

We retain data only as long as needed for the purpose it was collected, and tier retention by data type:

• Raw audio recordings: deleted within 30 days of the screen.
• Transcripts and AI evaluations: retained for the hiring cycle plus a tail of roughly 12 months for the Customer’s audit and defence needs.
• Employee records, attendance, leave, payroll-preparation inputs, and expense records: retained for the employment relationship plus a configurable tail for the Customer’s audit needs.
• Biometric verification templates: retained only while the employee is active and the feature is enabled, and deleted on exit or when the feature is disabled, subject to legal retention.
• Processing logs: retained for at least one year, as required under the DPDP Rules, 2025.

Periods are configurable by the Customer, subject to legal minimums. After the applicable period, data is deleted or anonymised.

Cross-border transfers

Some service providers may process data outside India — for example, our analytics provider (PostHog) and our demo-scheduling provider (Google Calendar) process data in the United States. Where this happens, we do so in line with the DPDP Act and applicable government notifications.

Security

Encryption in transit and at rest, access controls, and breach response. See Security Overview. Where a reportable personal data breach affects data for which tringHR is the Data Fiduciary (account, website, and usage data), we will notify affected individuals and the Data Protection Board of India as required by law. Breaches affecting Candidate data are handled with the Customer under the Data Processing Addendum.

Children

The Platform is for workplace use by adults aged 18 and over. We do not knowingly collect or process the personal data of anyone under 18; if we learn that we have, we will delete it.

Changes

We will post updates here and revise the “last updated” date.

4. Cookie Notice ↑

Last updated: 6 July 2026

tringhr.com uses a minimal set of cookies and similar technologies.

• Strictly necessary: required for the site to function and for security. These may be set without consent, as permitted.
• Analytics: we use PostHog for website analytics. It loads only after you click “Accept” on our cookie banner; if you decline, no analytics library loads and no analytics cookies or local storage are set. When enabled, it helps us understand page views and how visitors use the site, and sets analytics cookies and local storage. You can change your choice at any time through the banner.
• Scheduling: if you choose to book a demo, our scheduling embed (Google Calendar Appointment Scheduling) loads only after you click “Accept” on our cookie banner. If you decline, it does not load; instead we show a link that opens the scheduler in a separate window. When loaded, Google sets cookies needed to display the calendar and record your booking, and processes the details you enter to schedule the meeting. Google Calendar Appointment Scheduling is a third-party Google service that processes this data under Google’s privacy policy.
• Marketing: we do not use marketing or advertising cookies.

We do not set non-essential cookies without your consent, consistent with the DPDP Act. Analytics is served through our own subdomain (t.tringhr.com), which acts as a reverse proxy to our analytics provider.

Session replay. With consent, our analytics includes hardened session replay that records page interactions to help us diagnose issues. It is privacy-protected: all input fields are masked and the demo and contact forms — including any name, email, or file uploads — are blocked from recording, so no personal data or file contents are captured.

Third-party fonts. Our pages load web fonts from Google Fonts; to deliver them, your browser contacts Google’s servers, which may receive your IP address and request information.

5. Data Processing Addendum ↑

Last updated: 6 July 2026

This summary forms part of the Customer Terms and applies where tringHR processes Candidate data on the Customer’s behalf. A full, executable version for attachment to Order Forms is available to customers on request at crew@tringhr.com, with an annex describing the processing and a candidate-notice template.

• Roles. The Customer is the Data Fiduciary. tringHR is the Data Processor.
• Scope. We process Candidate data (identity and contact, CV content, voice recordings and transcripts, evaluations, scheduling and consent records) and Employee data (identity and employment records, attendance and biometric-verification templates, geo-location punches and connected-device events, leave, payroll-preparation inputs, expenses, documents, and workplace-operations records) only to provide the Platform and only on the Customer’s documented instructions.
• Our commitments. We keep data confidential, apply reasonable security safeguards, assist the Customer with Data Principal requests and breach notifications, and do not engage service providers without the Customer’s general authorisation and notice of changes. We contractually require providers that handle voice-screen audio not to generate voiceprints or other biometric identifiers from it, and to process the audio only for transcription and evaluation of answer content. For attendance biometrics we store verification templates rather than photographs, use them only for attendance matching, do not use Aadhaar, and delete templates on employee exit or when the feature is disabled.
• Payroll and money. tringHR prepares payroll inputs only. It does not compute statutory deductions or net pay, does not store salary or bank-account details, and does not disburse or move money; those remain with the Customer and its payroll software or chartered accountant.
• Service provider changes. We give the Customer 14 days’ notice of additions, during which the Customer may object on reasonable grounds.
• Personal data breach. On becoming aware of a personal data breach we give the Customer an initial intimation without undue delay and, in any case, the information it needs within 72 hours to meet its reporting duties to the Data Protection Board of India. Where an incident is also a cyber-security incident, reporting to CERT-In (within 6 hours) applies. We assist the Customer with notifying affected Data Principals within 72 hours as required under the DPDP Rules, 2025.
• Audits. We make available information needed to demonstrate compliance and allow audits on reasonable notice, subject to confidentiality.
• Return and deletion. On termination, we return or delete Candidate data per the Customer’s choice, subject to legal retention.
• International transfers. Any transfer outside India complies with the DPDP Act and applicable notifications.
• Candidate notice. We provide the Customer a candidate-facing notice template covering AI screening, recording, and transcription, stating that the recording is used to evaluate answer content and not to identify the Candidate by voice, for the Customer to deploy.

6. Service Providers ↑

Last updated: 6 July 2026

We rely on a small number of vetted third-party service providers, a mix of cloud, communications, and AI-processing providers, to operate the Platform. Each is bound by security and data-protection obligations consistent with this page. We do not publish individual provider names here; a current list is available to customers under confidentiality on request at crew@tringhr.com. The categories of processing and the regions where data may be handled are below. Some providers may process data outside India.

Payroll-preparation exports are sent to the Customer’s own payroll software or chartered accountant, which the Customer selects and controls; that recipient is not a tringHR service provider. tringHR does not store salary or bank-account details and does not move money.

Providers that handle voice-screen audio are contractually barred from generating voiceprints or other biometric identifiers from it, and may process it only for transcription and evaluation of answer content. To be notified of changes to our service providers, email crew@tringhr.com.

7. Acceptable Use Policy ↑

You agree not to use the Platform to:

• upload unlawful, infringing, or harmful content;
• submit a Candidate’s or Employee’s personal information — including a CV, documents, or biometric or attendance data — without the right and consents to do so;
• attempt unauthorised access, probing, or disruption;
• use the output as the sole basis for an adverse decision without human review;
• send spam or unsolicited communications through the Platform;
• reverse engineer or resell the Platform.

Violation may lead to suspension or termination under the Customer Terms.

8. Trademark, IP & Takedown ↑

Trademarks

“tringHR” and the tringHR logo are trademarks of tringHR. Use them only to refer accurately to our products, without alteration or implied endorsement, and only with written permission for promotional use.

Copyright

Site content is protected under the Copyright Act, 1957.

Notice and takedown

If you believe content on tringhr.com infringes your rights, write to crew@tringhr.com with your details, identification of the work, the URL of the allegedly infringing content, and a good-faith statement. We will review and act consistent with the IT Act, 2000 and the IT Rules, 2021.

9. Security Overview ↑

• Encryption in transit (TLS) and at rest.
• Role-based access controls and least-privilege access.
• Reasonable security practices and procedures under Section 43A of the IT Act, 2000.
• Voice recordings and transcripts stored with access controls and the retention limits in the Privacy Policy. We do not generate voiceprints, and we minimise raw-audio retention in favour of transcripts.
• Biometric attendance stored as verification templates, not photographs, used only for attendance matching; connected-device and kiosk integrations are access-controlled. We do not use Aadhaar.
• Documented incident response and breach notification process.

10. Responsible AI & Automated Processing ↑

• tringHR is assistive. It scans CVs, runs an AI voice screen, and produces an evidence-backed summary and a 0–100 score.
• A human recruiter reviews every output and makes every decision. The Platform does not auto-reject or auto-advance Candidates.
• Candidates are told before the screen that it is AI-conducted and recorded, and give consent in-product.
• We keep records of human review to evidence that decisions are not solely automated.
• Voice recordings are used for answer content only, not voiceprint identification (see Voice data).
• Attendance verification (face or geo-location) confirms presence for a punch; it is not used to profile employees, and biometric capture is stored as a template, not a photograph.
• Performance-management features are on the roadmap and not yet live.
• Screening is currently English-only; the employee self-service app supports Hindi with more regional languages coming.

11. Grievance Redressal & Contact ↑

For any question, request, or grievance relating to these terms or your personal data, contact our Grievance Officer:

Grievance Officer
tringHR, Mumbai, Maharashtra, India
Email: crew@tringhr.com

We acknowledge grievances within 48 hours and aim to resolve them within 15 days, or the timeline required by applicable law.